Acceptable Use Policy
Guidelines for appropriate and responsible use of our AI-powered career platform
Policy Introduction
This Acceptable Use Policy ("AUP") outlines the appropriate and prohibited uses of the ResumeAI platform. Our goal is to create a safe, professional environment where users can effectively develop their careers.
By using our Services, you agree to comply with this AUP. We may modify this policy at any time, and continued use constitutes acceptance of the updated terms.
Important Notice
Violations of this policy may result in temporary or permanent suspension of your account, legal action, or reporting to authorities in severe cases. We enforce this policy to protect our community and maintain the quality of our services.
Usage Policies & Guidelines
Clear guidelines for appropriate and prohibited use of our platform
General Use Principles
Our platform is designed to help professionals create effective career documents and advance their careers. All use must align with this purpose.
✅Permitted Uses
- •Creating professional resumes and cover letters for legitimate job applications
- •Using AI suggestions to improve your career documents
- •Practicing interview questions and receiving feedback
- •Storing and managing your career-related documents
- •Sharing your documents with potential employers or career advisors
Prohibited Content
You may not use our platform to create, store, or distribute content that is illegal, harmful, or violates others' rights.
❌Prohibited Uses
- •Content that infringes on intellectual property rights
- •Malicious, deceptive, or fraudulent content
- •Hate speech, harassment, or discriminatory content
- •Sexually explicit or pornographic material
- •Content promoting violence or illegal activities
- •False or misleading professional information
- •Content containing malicious code or viruses
Account Usage
You are responsible for maintaining the security and appropriate use of your account.
✅Permitted Uses
- •Maintaining a single personal account for your own use
- •Using the platform for legitimate job search activities
- •Accessing the service through standard web browsers and mobile apps
❌Prohibited Uses
- •Sharing account credentials with others
- •Creating multiple accounts to circumvent usage limits
- •Using automated tools to access the service (bots, scrapers, etc.)
- •Attempting to gain unauthorized access to other accounts
- •Impersonating others or creating fake identities
- •Using the service for unauthorized commercial purposes
AI Tool Usage
Our AI tools are designed to assist with career development. Misuse of these tools is strictly prohibited.
✅Permitted Uses
- •Using AI suggestions to improve your resume content
- •Generating personalized cover letter drafts
- •Receiving interview question practice and feedback
- •Getting career advice and industry insights
❌Prohibited Uses
- •Generating content for academic dishonesty or plagiarism
- •Creating spam, fake reviews, or deceptive marketing content
- •Automating the creation of low-quality or duplicate content
- •Using AI to generate content for illegal purposes
- •Attempting to reverse engineer or misuse AI models
- •Bypassing AI content filters or safety mechanisms
Commercial Use
Commercial use of our platform requires appropriate authorization and compliance with specific terms.
✅Permitted Uses
- •Career coaches using the platform with client consent
- •Educational institutions for student career services
- •Companies for employee career development (with appropriate license)
- •Authorized partners through formal partnership agreements
❌Prohibited Uses
- •Reselling our services without authorization
- •Using personal accounts for commercial resume writing services
- •Scraping our content or data for commercial purposes
- •White-labeling our platform without partnership agreement
- •Using our AI tools to compete with our services
System Security
You must not compromise the security or integrity of our platform.
❌Prohibited Uses
- •Attempting to breach our security measures
- •Launching denial-of-service attacks
- •Introducing malware, viruses, or other harmful code
- •Testing vulnerabilities without authorization
- •Interfering with other users' access to the service
- •Overwhelming our systems with excessive requests
Data Usage & Privacy
Respect for privacy and data protection is fundamental to our platform.
✅Permitted Uses
- •Managing your own personal and professional data
- •Sharing your own documents with intended recipients
- •Using privacy settings to control your data visibility
❌Prohibited Uses
- •Collecting other users' personal information without consent
- •Using the platform to gather data for unauthorized purposes
- •Violating applicable data protection laws (GDPR, CCPA, etc.)
- •Sharing others' resume data without explicit permission
- •Using the service for surveillance or stalking
Violation Consequences
Progressive enforcement actions based on violation severity
Minor Violation
Enforcement Actions:
- • Warning notification
- • Temporary feature restrictions
- • Required policy acknowledgment
Examples:
- • Accidental minor content policy violation
- • Unintentional excessive resource usage
- • First-time minor prohibited content
Moderate Violation
Enforcement Actions:
- • Temporary account suspension (1-7 days)
- • Content removal
- • Mandatory policy review
Examples:
- • Repeated minor violations
- • Moderate prohibited content
- • Account sharing violations
Serious Violation
Enforcement Actions:
- • Extended account suspension (7-30 days)
- • Permanent feature restrictions
- • Legal notification if required
Examples:
- • Harassment or hate speech
- • Copyright infringement
- • Unauthorized commercial use
Severe Violation
Enforcement Actions:
- • Permanent account termination
- • IP address blocking
- • Legal action and reporting to authorities
Examples:
- • Illegal activities
- • System security breaches
- • Malicious attacks on the platform
Enforcement Principles
Proportional Response
Actions match violation severity
Fair Review
Thorough investigation before action
Appeal Process
Opportunity to contest decisions
Reporting Violations
How to report policy violations and what to expect
Identify Violation
Clearly identify the specific policy violation with relevant details and evidence.
Collect Evidence
Gather supporting information such as screenshots, URLs, or specific content examples.
Submit Report
Use our reporting form or email abuse@resumeai.com with complete details.
Review Process
Our team will review the report within 24-48 hours and take appropriate action.
Follow-up
We may contact you for additional information and will notify you of the outcome.
Reporting Requirements
- • Provide specific details about the violation (URLs, usernames, content)
- • Include screenshots or other evidence when possible
- • Specify which policy section is being violated
- • Include your contact information for follow-up questions
Email: abuse@resumeai.com | Response within 24-48 hours
Questions About This Policy?
If you have questions about what constitutes acceptable use or need clarification on any policy points, please contact us before using the platform in questionable ways.
This Acceptable Use Policy was last updated on January 15, 2024. We reserve the right to modify this policy at any time. Continued use of our Services constitutes acceptance of the current policy version.